Toneelhuis respects your privacy and complies with the Belgian Privacy Act (Act of 8 December 1992 on protection of privacy with regard to processing of personal data). The text below is intended to inform you how Toneelhuis processes the personal data that you provide to us. Whenever you provide your personal data, Toneelhuis will handle it in accordance with the policy set out below, and with the legal requirements on the processing of personal data.

Toneelhuis collaborates with various organizations so that our audience can attend events. The organizations are subsequently referred to as 'event partners'. They include authorized ticket vendors who sell tickets on our behalf, as well as venues where our events are held and artists that we promote.

Toneelhuis is a data administrator (i.e. a person responsible for the processing of your personal data) with regard to all data that Toneelhuis collects about you and receives whenever you use our services.

1. How do we collect your data?

Your personal data can be collected via various channels. Directly from you, including

We can also collect your personal data

2. What information do we collect?

When you wish to use our services, we may ask you for a number of personal details such as your surname, first name, address, date of birth, e-mail, telephone number, place of residence and preferred language.

We also collect:

3. What do we use the information for?

We use the information we collect

4. What choices can you make about how we use your data?

When you buy tickets, we ask for your consent to collect your personal data, process it or use it for specific purposes.

If you wish to withdraw the consent that you have given, you can contact us. You can also opt out of receiving our newsletters.

5. With which third parties do we share your data?

Certain personal data may be passed on to third parties, for purposes including the following:

6. What about questions and/or complaints? What if you want to edit or update your details?

Do you have questions and/or complaints about our privacy policy or about your privacy, or would you like to receive an extract showing the data that we hold about you? Do you want to edit, correct or amend the data that you provided to us? Would you like to withdraw your consent?

If so, please contact:
Orgelstraat 7
2000 Antwerpen

7. Is this privacy policy liable to change?

Toneelhuis may amend this privacy policy in response to a change in our services, customer feedback or changes in the law on privacy.